Privacy Policy

Who we are

COHER8 is the controller of the personal data described in this policy. Our registered business location is Paris, France.

This policy applies to visitors to coher8.com, people who contact us, prospective clients, clients and subscribers to our communications.

Personal data we collect

Information you provide

• Your name, work email address, company and job-related information.
• Your service interests, consultation preferences, messages and correspondence.
• Responses and results from the COHER8 Navigator or other forms.
• Your email address and consent preferences when you subscribe to updates.

Information collected automatically

When you use our website, we may receive your IP address, browser and device information, pages visited, access dates and times, and server or security logs. We may also use cookies or similar technologies as described below.

Please do not send sensitive personal data unless we specifically request it and explain why it is needed.

How and why we use personal data

Where we rely on legitimate interests, we balance those interests against your rights and reasonable expectations.

Sharing and international transfers

We may share personal data with trusted providers that help us run our business, including website hosting and WordPress infrastructure, Zoho services used for forms, CRM, campaigns and workflow automation, and professional advisers. We may also disclose data where required by law or necessary to protect our rights.

These providers may process data only for agreed purposes and under appropriate contractual and security obligations. We do not sell personal data.

If personal data is transferred outside the European Economic Area, we use an applicable adequacy decision, Standard Contractual Clauses or another lawful safeguard.

How long we keep data

We keep personal data only for as long as needed for the purpose for which it was collected, including legal, accounting and security requirements. Our usual periods are:

• Enquiries and prospective-client records: up to three years after our last meaningful contact.
• Newsletter data: until you unsubscribe or withdraw consent; we may keep a minimal suppression record so we respect your choice.
• Server and security logs: generally up to 12 months, unless an incident or legal requirement justifies longer retention.
• Contracts, invoices and legal records: for the period required by applicable law and any relevant limitation period.

Your data-protection rights

Depending on the circumstances, you may ask us to:

• give you access to your personal data;
• correct inaccurate or incomplete data;
• erase data or restrict how it is used;
• provide certain data in a portable format;
• stop processing based on legitimate interests, including direct marketing; or
• record the withdrawal of your consent at any time.

To exercise a right, email legal@coher8.com. We may need to verify your identity. You also have the right to lodge a complaint with the French data protection authority, the CNIL.

The COHER8 Navigator provides informational recommendations. It does not make decisions that produce legal or similarly significant effects, and we do not use solely automated decision-making for such purposes.

Cookies and similar technologies

Our website may use essential cookies needed for operation and security. With your permission, we may also use analytics or other optional technologies. You can manage non-essential choices through the cookie controls made available on the website.

For more information, read our Cookie Policy.

Security, children and policy updates

Security

We use reasonable technical and organisational measures designed to protect personal data. No internet service is completely secure, so please take care when sending information online.

Children

Our website and services are intended for business users and are not directed to children under 16. We do not knowingly collect their personal data.

Updates

We may update this policy to reflect changes to our practices, services or legal obligations. We will post the revised version here and change the “Last updated” date.